2020 Tennis Cabana Team Order Policy
TEAM ORDER DISCOUNTS
Team order discount is 30% for orders of 15 pieces or more.
Tennis Cabana does not guarantee the delivery time frame designated by the manufacturers. Delivery time is beyond our control.
A $15 per item deposit is required for all team orders. This deposit is nonrefundable.
The team captain/coordinator will:
Team captain/uniform coordinator will be notified when team order is ready for pick up. Team captain/uniform coordinator will be responsible for notifying team members that order is ready for pick up.
Team members will pick up their orders individually and pay the balance due.
Tennis Cabana will try to order additional pieces to the clothing line in order to try to satisfy any sizing issues on all 15+ item team orders.
In the event that items are no longer in stock to fill an order, Tennis Cabana has customer permission to substitute with a similar item at our discretion.
Returns and Exchanges
Each team member will be allowed to exchange or reorder for correct sizing at the time of pick up.
*At the time of pickup, individual team orders and additional in stock apparel of the same line may be purchased at the 25-30% off discount rate.
*After pick up, the team order may not be returned or exchanged and the team discount is no longer available.
*No returns after pick up date except for defective items.
*No refunds will be given.
*Exchanges will be allowed on pick up day only and for items within the same line. In the event that there is not an exchange available store credit will be given.
* If any portion of the team order is cancelled or product is refused then the team deposit for each item will become a restocking fee and is therefore nonrefundable or reusable on any other purchase.
*Team orders not picked up within 2 weeks of notification of arrival will be returned to stock and deposit will be forfeited.